Frequently Asked Questions
Pottery is not returnable nor refundable.
If you sign up for a class/event and do not show up or cancel more than 24 hours in advance, your class/event will not be refunded.
Not all classes/events are refundable. Depending on the event and what is entailed,some are and some are not. Events/Classes that are not refundable will be noted as such.
Gift Certificates (paper or electronic) are non refundable.
We currently offer a discount only for Kids Night Out. This is in the form of a punch card for 5 entries into Kids Night Out for only $100 vs normally priced $125. This card is transferable to another person to use. This card is NOT refundable and NOT replaceable if lost.
Occasionally we have a sale online or on Facebook live. These are bound by time and per item availability.
We recommend you schedule your party as soon as you have a date in mind, as we do get busy different times of the year.
Should I buy a ticket for entry into one of your events from someone posting on Facebook that they can no longer attend and have a ticket to sell?
No!!! It is a scam. We will refund our class/event tickets for each event (unless other wise noted as non-refundable) if cancelled greater than 24 hours in advance. This is a common scam found online to sell fake tickets to events.
Not at this time, but if you are interested in working with us at Clay Monet, please fill out our Job Application.
If you can not find your answers in our FAQ please send us a message and we will respond to you as fast as possible.