Frequently Asked Questions
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Pottery is not returnable nor refundable.
If you sign up for a class/event and do not show up or cancel more than 24 hours in advance, your class/event will not be refunded.
Not all classes/events are refundable. Depending on the event and what is entailed,some are and some are not. Events/Classes that are not refundable will be noted as such.
Gift Certificates (paper or electronic) are non refundable.
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We currently offer a discount only for Kids Night Out. This is in the form of a punch card for 5 entries into Kids Night Out for only $100 vs normally priced $125. This card is transferable to another person to use. This card is NOT refundable and NOT replaceable if lost.
Occasionally we have a sale online or on Facebook live. These are bound by time and per item availability.
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We recommend you schedule your party as soon as you have a date in mind, as we do get busy different times of the year.
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No!!! It is a scam. We will refund our class/event tickets for each event (unless other wise noted as non-refundable) if cancelled greater than 24 hours in advance. This is a common scam found online to sell fake tickets to events.
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Not at this time, but if you are interested in working with us at Clay Monet, please fill out our Job Application.
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If you can not find your answers in our FAQ please send us a message and we will respond to you as fast as possible.
